Utility Star Enterprise
Installation and Environment
Operational Environment
Installation Guide
System User Manual
System Information
Control Panel
Authorization Manager
Role Manager
User Manager
Dashboard Manager
User Dashboard Config
Message Center Manager
Simple Report Source Management
Usage Rates
Flat Charge Rates
Revenue Codes
Service Rates
Sewer Rates
Surcharge Rates
Device Type
Hazard Code
Location Code
Test Type
Backflow Mail Type
Manufacturer Code
Adjustment Reasons
Billing Cycles
Collection Types
Deposit Types
Payment Point Code
Payment Methods
Credit Card Issuer
Account Status
Account Type
Account Tab
Meter BTU Group
Meter Elevation Pressure
Meter Leakage Group
Meter Pressure Base
Condition Status
Line Size
No Read Reasons
Read Instructions
Read Type
Read Routes
Test Types
Units Read
Meter Type
Estimate Exclusion
Work Orders
Work Order Status
Work Order Types
Duplicate Work Order
Work Order Categories
Work Order Crew
Move In/Out Type
Auto Create WO
Work Order Labor
GL System
General Ledger Classes
General Ledger Source
General Ledger Accounts
Credit Card Interface
NACHA Configuration
General Ledger Interface
City Codes
DFI Bank
Mail Methods
Message Types
Street Codes
Utility Types
Reading Message
Political Code
Pressure Zone
Line Pressure
County Name
Auto Generate Serial Number Config
SUS Interface
Company Maintenance
Add New Company
Edit Company
Billing Rules Page 1
Billing Rules Page 2
Billing Rules Page 3
Billing Rules Page 4
Billing Forms
Late Charge
Control Tables
Other Rules
Deposit Events
Payment Application Order
Delete Company
Rule Management
My Favorites
Quick Links
Customer Information System
Account Management
Add New Account
View Account
Base Information Tab
Billing Tab
Last Bill Tab
Bill History Tab
Usage History Tab
Meter Tab
Premise Tab
Payment Tab
Adjust Tab
Credit Card Tab
Deposit Tab
Flat Charge Tab
Mailing Tab
Reading Tab
Work Order Tab
Install Pay Tab
Bill Report Tab
User Tab
Budget Tab
Message Tab
Edit Account
Delete Account
Premise Management
Add New Premise
View Premise
Base Information Tab
Owner Tab
Meter Tab
Reading Tab
Work Order Tab
Account Tab
Edit Premise
Delete Premise
Meter Management
Add New Meter
View Meter
Base Information Tab
Reading Tab
Testing Tab
Usage History Tab
Work Order Tab
Premise Tab
Account Tab
Edit Meter
Delete Meter
Customer Management
Add New Customer
Edit Customer
Sub Customer
Master Customer
Delete Customer
Pay by Customer
Work Order
Work Order Management
Move in
Move Out
Transfer Premise Function
Install Meter
Test Meter
Swap Meter
Swap Register
Create Shut Off Work Order
Create New Reading
Enter Reading
Calculate Usage
Create Download File
Receive Upload File
Usage Adjustment
Correct Invalidate Read
MDMS Interface
USE Power Factor Methodology
Billing Register
Reminder Register
Past Due Register
Shut Off Register
Billing Assistant
Bank Draft
CASS Mailing
Email Job
Deposit Interest Calculation
RUBS Calculations
Allocation/Ration Calculation
Payment Entry
Batch Manager
Payment Manager
Credit Card Export
Credit Card Import
Import Payment
Import Check Payment
Post Payment
Post Adjustment
Post Write-Off
Adjust Balance
Refund Credit
Return Check
Return Check Record Removal
Refund Deposit
Write Off Balance
Adjust Past Usage
Batch Refund Credit
Batch Write Off
Batch Adjust Usage Rate
General Ledger
GL Interface
AR Summary
Print Bill
Print Delinquent Accounts
Print Reminder Notices
Print Past Due Notices
Print Shut Off Notices
Show Report
Tutorial Movies
What’s New
Customer Direct Professional
Customer Site Manual
Login Page
Register For An Account
Quick Payment
Forgot Password
Home Page
View Detail
Pay Bill
Account Number
Pay Now
Bill History
Payment History
Usage History
Monthly Comparisons
Customer Profile
Account Management
Adding Accounts
Recurring Payments Configuration
E-mail Address Management
Utility Bill Type Management
Deleting Accounts
Credit Card Management
Checking Account Management
Send Message
Water Use Analysis
Cash Power Payment
Management Site Manual
Manage Charge Item
Manage Members
Manage Merchant
Merchant Information
Manage Value List
Message Center
Alert Center
Account Manage
Deleted Account
Cash Power History
Data Analysis
Payment Search
Tutorial Movies
What’s New
Email Job Function
Email Job function is enhanced and migrated from Client/Server architecure billing software USG/USP. Email Job can send bills, pastdue notices, newsletters, promotional material to customers through email.

Moreover, USE Email Bill is more powerful, wider applicability, more friendly than it is in USG/USP. Let's see new feature first.

New Feature
Login USE->Configuration->System->E-Mail.

USE Email Bill supports sending Email bill/notices according to customized bill/notice template. All the templates listed can be set to active and will be use this template to sent out Emails. Users can customize their own templates.

Add New Record
Add new Email template. It is used to import new Email Job template.

Template Name: The name of the email template.
Email Job type: The type of Email Job Template. It is used to differentiate templates for different email notice, such as bills, past dues, reminders.
Email Subject: The subject of email.
Email Message: The content of the email.
Is Active: Check it to make current email template active.

Please Note: For each Email Job type, only one template is allowed to be activated.

Edit Template
Edit Email templates is used to edit the template info, such as Template Name, Subject, Email Body.

Upload Email Template
Upload Template function is used to uploads a Template file customized by customers. Please note only Telerik's TRDP format is acceptable.

Data Key Field Name: The key field in email template file. i.e. Account Number.
Data Key Next Field Name: The name of the next field next to the key field in the template. It is used to analyze the template and as a secondary field when retrieving the data key field from the generated PDF.
Select: Click it to select the template file to upload.

Download Email Template

Download the template file for editing and modifying existing templates.

How to use Email Bill
1. Set up sending email

Click "Email Account Setting"

Email Address: Enter the email box you want to display for the email.
Display Name: The sending name you want to display for the email.
User Name: Enter the email box you want to use to send email.
Password: Enter the login password of your email box.
SMTP Host: Enter the SMTP server address.
SMTP Port: Enter the SMTP port of your email server.
Use SSL: Check it SSL protocol is used for your email server.
Use Default Credentials: Check it if use default certificate for communication verification.
Use Printer Bill Data: Check it if use the paper bill generated from Print Bill function as email attachment.

Note: When “Use Print Bill Data” is checked, the activated “Email Template” that user sets will be ignored. At the same time, because Print Bill is using Mailing Address to save bills, email bills will also be sent according to the setup under Mailing, which means it will only send email bills to Active Mailing addresses whose Address Type is set to A or B.

2. Email Job
Company -> Billing Assistant -> Email Job

Email Job Type: The type of Email Job. It is used to define the email template you want to use.
Company: Company filter.
Cycle: Cycle filter.
Bill Date: Bill Date filter. It refers to all last bill dates.
Status Code: Account’s status filter.
Due Date: Payment Due Date calculated based on the setup under Company.
Delinquent Due Date: The date calculated based on the days of payment and grace period in Company setup.
Minimum Amount Due: Display Minimum Amount under Company.

3. Select Account
This function operates in the same way as the Select Account for the Billing Register, which selects and cancels All data by "Select All" and "Cancel All". Click to select a single Account and click to delete a single selected Account.

Send: Click it to confirm the Email Job and put the current Email Job into the USE task queue.
Cancel: Cancel current Email Job.

4. Email Jobs
It lists all submitted Email jobs and displays the Email Job execution status.

Please Note: The jobs list is in decending order by "Create Date".

Email Job Status: Pending, Stand By, Running, Completed, Error. Click to see the sending status of the email.

Scroll Up