Self-Reading – Able-Soft Inc

Questionnaire on Self-Reading

1. Are you satisfied with the current meter reading work? *

2. If your company is not very satisfied with the meter reading work, it is mainly reflected in? （Multiple selection） *

3. Has the COVID-19 outbreak affected your company's meter reading work? *

4. How long does it take you to read the meter every month?

5. How many meter readers do you need each month?

6. How much does it cost you to read the meter every month?

7. If the customer submits the reading for each billing cycle by himself, are you concerned that the data is inaccurate? *

8. What do you think may lead to inaccurate self-readings? （Multiple selection） *

9. How do you think can help customers accurately submit meter readings?（Multiple selection） *

A. On-site guide the customer to read meters
B. Provide dial reading legend
C. Let customer take a picture of the dial and upload it for automatic recognition
D. Confirm by phone during the first self-reading

10. If we provide a self-reading software for customers to read the meter by themselves, would you like to use it? *

11. What benefits do you most care about from self-reading? （Multiple selection） *

12. What do you think should be done if the customer forgets to upload the reading?（Multiple selection） *

13. Do you think it is necessary to establish credit rating assessment for customers? *

14. How do you think to ensure the accuracy of self-reading data? （Multiple selection） *

15. What other features do you want to add to self-reading?（Multiple selection） *

16. Please let us know if you have any questions or suggestions.

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