SDmobile

Able Software, Inc. introduces a new mobile work order system called ServiceDirect. This innovative system combines all the tools necessary to manage the complete service order process life-cycle, from the time as a service call is logged through completion of service order invoicing and filing. This state-of-the-art technology system allows mobile field personnel to access enterprise-wide transactional data such as customer work orders, inspection orders, and various other field service order via wireless connection with laptops and virtually any type of mobile handheld device. Mobile GIS units, iPhones, Android Smart Phones or compatible meter data collection units may be enabled for accessing and populating service order related documents and forms by personnel in the field.

Other core functions performed with ServiceDirect are assignment, scheduling and completion of service order related documents. Service Direct allows complete work order process tracking, including status updates, schedule changes and other billable revenue related activities.

ServiceDirect utilizes standard web portal architecture supporting open standards and cross-platform compatibility. Able Software has optimized the ServiceDirect System specifically for municipal and private utility organizations.